Privacy Policy

Introduction

Dongguan Saiwei Glass Co., Ltd. (“SW GLASS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.saiweiglass.com, contact us via email, phone, or other communication channels, or engage with our services.

By accessing our website or providing us with your information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our website and services.

Information We Collect

We may collect the following categories of information:

Personal Information You Provide

• Name, job title, and company name
• Email address, phone number, and mailing address
• Product inquiries, project specifications, and custom requirements
• Any other information you voluntarily submit through our contact forms, emails, or other communications

Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

Information from Third Parties

We may receive information about you from trade show organizers, business directories, B2B platforms (such as Alibaba or Made-in-China), or our business partners where you have provided consent for your information to be shared.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries — to process and reply to your product inquiries, quote requests, and sample requests
• Provide services — to fulfill orders, manage OEM manufacturing relationships, and deliver after-sales support
• Communicate — to send you relevant product updates, technical information, or industry news (with your consent)
• Improve our website — to analyze usage patterns, optimize user experience, and enhance our online content
• Compliance — to comply with applicable laws, regulations, and legal obligations
• Business operations — to manage our internal business processes, accounting, and quality assurance systems

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service providers — trusted third-party vendors who assist us with website hosting, analytics, logistics, and communication services, bound by confidentiality agreements
• Business partners — when necessary to fulfill an order or OEM project where collaboration with a partner is required (with your knowledge)
• Legal requirements — when required by law, regulation, court order, or governmental request
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications (SSL/TLS), access controls, secure data storage, and regular security assessments.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. We encourage you to take precautions when sharing sensitive information online.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies — necessary for the website to function properly (e.g., session management, language preferences)
• Analytics cookies — help us understand how visitors interact with our website (e.g., Google Analytics), collecting aggregate and anonymous data
• Functional cookies — remember your preferences to provide a personalized experience

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse or delete cookies — consult your browser’s help section for instructions.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services (such as B2B marketplaces, social media, or logistics tracking). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry records and business correspondence are typically retained for a period of 3 to 5 years unless a longer retention period is required by law.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request the deletion of your personal information, subject to legal retention requirements
• Objection — object to the processing of your data for specific purposes, such as direct marketing
• Portability — request your data in a structured, commonly used format
• Withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children’s Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

International Data Transfers

As a company headquartered in Guangdong, China, your information may be stored and processed in China or other countries where our service providers operate. By using our website or providing your information, you consent to the transfer of your data to jurisdictions that may have different data protection laws than your country of residence.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, regardless of where it is processed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via our website or email.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: